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1. Do you offer a warranty on spare parts?
- Yes, all our spare parts come with a 6-month factory warranty. If the spare part has a manufacturing defect, please contact us to arrange a replacement or refund.
2. How long will it take for my order to arrive?
- Delivery times vary depending on your location. Generally, orders in the RM usually take between 3-5 business days. For Regional shipments, times can be 3-9 business days.
3. How can I track my order?
- Once your order has been shipped, you will receive an email and/or a WhatsApp message with the tracking number, which you can enter in the Courier service that has been dispatched and track your order in real time.
4. Can I return a spare part if it is not the correct one?
- Yes, we accept returns within 7 days of receiving the product, as long as the spare part is in its original condition and unused. To do this, please contact us through our contact channels so we can start the return process.
5. Do you sell spare parts for all brands of appliances?
- We have a wide range of spare parts for the most popular brands. If you can't find what you're looking for, please contact us and we'll do our best to get it for you.
6. What do I do if the spare part I need is not in stock?
- If the part you are looking for is not available, you can sign up to receive a notification when it is back in stock. You can also contact us for information on estimated restocking times.
7. How can I contact customer service?
- You can contact us through our contact form on the website, by email at ifloresmeister@gmail.com, or by calling +56989618082
